At 888score, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information as a player on our platform.
888score's core commitment to protecting Malaysian players' privacy.
Welcome to the Privacy Policy page 888score. This document is the official statement regarding how our platform handles your personal information as a registered player or visitor to our website in Malaysia.
888score understand that your trust is our most valuable asset. That is why we are committed to ensuring every detail of how we use your data is explained clearly and plainly — in straightforward language you can read comfortably, without confusing technical jargon.
By registering for or using any of our services 888score, you agree to the data protection practices described in this policy. If you disagree with any part of this policy, please contact our support team before continuing to use the platform. This policy should be read together with the Terms & Conditions us.
888score collects various types of personal information to enable us to provide a secure, personalised, and high-quality service to Malaysian players. Below are the types of data we collect and how they are collected:
| Data Category | Sample Information | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Account registration form |
| Contact Information | Malaysian phone number, email address | Registration & OTP verification |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, etc.), transaction history | Deposit & withdrawal process |
| Platform Activity Data | Betting history, games played, session duration | Automatic platform usage |
| Technical Data | IP address, device type, web browser, operating system | Server logs & automatic cookies |
| Location Data | State in Malaysia based on IP (e.g., Selangor, Johor, Sabah) | Automatic IP detection |
We only collect data that is strictly necessary for the stated purposes. 888score does not collect sensitive personal data such as medical information, religious beliefs, or biometric data unless specifically required by applicable law.
888score using personal data collected solely for legitimate purposes necessary to provide our services to you as a player in Malaysia. The specific purposes for which your data is used are as follows:
888score will not use your data for purposes unrelated to our services without obtaining your separate consent beforehand. Whenever we intend to use your data for a new purpose not mentioned at the time of original collection, we will notify you and explicitly request your consent.
888score does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where your data may need to be shared with certain parties in order for us to provide our services to you:
Payment Service Providers: Transaction information required for processing is shared with Malaysian payment service providers such as Touch 'n Go, GrabPay, DuitNow, and the FPX network to handle your deposits and withdrawals. These providers are bound by strict confidentiality agreements and use your information solely for payment processing purposes.
Game Providers: To enable you to play games from providers such as Pragmatic Play, PG Soft, and Spadegaming, the necessary session information is shared with those providers' systems in a secure, encrypted environment.
Legal Compliance: 888score may be required to disclose your personal data to Malaysian government authorities or law enforcement bodies if mandated by a valid court order, search warrant, or other applicable legal requirement. In such situations, we will endeavour to notify you in advance where permitted by law.
All third parties that receive data from 888score bound by strict data protection agreements and required to meet the same security standards we hold ourselves to. We conduct regular audits of these third parties to ensure their ongoing compliance.
888score continuously investing in security infrastructure to ensure your personal data is always protected to the highest standard. The following are the key security measures we have in place:
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies, you as a player 888score have the following rights regarding your personal data:
To exercise any of the above rights, please contact our support team 888score via live chat or by emailing support@888score.wine. We will process your request within 14 business days. Please note that some requests may require identity verification beforehand to ensure we only disclose or modify data to the legitimate account holder.
888score uses cookies and similar tracking technologies to enhance your experience on our platform. Here's how these technologies work and what choices you have:
Essential Cookies: These are essential cookies required for the platform 888score function properly. This includes session cookies that keep you logged in while using the platform, security cookies that help detect suspicious activity, and preference cookies that store your language and display settings. These cookies cannot be disabled without affecting the platform's core functionality.
Performance & Analytics Cookies: 888score using internal analytics tools to understand how players interact with our platform — which pages are visited most, average session duration, and where users commonly encounter issues. This information is used exclusively to improve the user experience and is not linked to the personal identity of any individual player.
Functional Cookies: These cookies allow the platform to remember your preferences, such as your interface language, last used payment method, and notification settings. They help personalise your experience on 888score more personalised and efficient for you.
888score does not use cookies to track your activity on other websites outside our platform. Our tracking is limited to interactions within the 888score.wine domain only.
888score retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable laws in Malaysia. The following are our data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout active account period | Platform operational requirements |
| Financial transaction records | 7 years after the transaction | Malaysian legal and tax requirements |
| Betting history | 3 years after the bet | Compliance and dispute resolution |
| Support communication logs | 2 years after last interaction | Reference and quality control |
| Technical data & logs | 12 months | System security and monitoring |
| Closed account data | 5 years after account closure | Minimum legal requirements |
Once the specified retention period has ended, 888score will securely delete your personal data or anonymise it so that it can no longer be linked to your identity. Our data deletion process ensures that no personal information remains in our systems beyond the required retention period.
If you request voluntary account closure, 888score will process your request and return your remaining cash balance within a reasonable timeframe. Your data will be retained for the minimum period required under Malaysian law before being permanently deleted.
If you have any questions or concerns, or wish to exercise any of the rights outlined in this Privacy Policy, 888score provide several channels through which you can reach us:
For requests relating to data access, correction, or deletion rights, please state the following clearly in your message:
888score reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or relevant technological developments. When significant changes occur, we will notify you via a notification in your account upon your next login, as well as by email or SMS to your registered phone number.
The "Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the platform 888score after the changes take effect will be considered acceptance of the revised policy.
This Privacy Policy is part of the comprehensive player protection framework at 888score. For a full overview of your rights and responsibilities as a player, please also refer to the following documents:
Your privacy and your safety go hand in hand. 888score provides control tools to ensure a healthy and responsible gaming experience.
We understand how much your privacy matters. At 888score, your personal data is fully protected so you can focus on what you love — spinning slots, betting on badminton, and enjoying all your favourite games.